Yes, we offer free standard shipping on all orders within the United States.

We aim to get your order to you as quickly as possible. Your order will arrive within 2-5 business days.

Want to know where your order is? You can easily track it in two ways:

1. Log in to your account: Simply head to our website and sign in to your account. You'll find your order details and tracking information readily available.
2. Use your tracking number: We'll send you a separate email with your order confirmation containing a unique tracking number. You can use this number to track your package directly on our website. visit order tracking page

1. Check the estimated delivery:

Remember, the estimated delivery window is just an approximation. Sometimes, unforeseen delays happen.

2. Still haven't received it?

If the estimated delivery window has passed, simply contact our friendly customer support team. They'll track your order and provide you with the latest updates.

We understand the frustration of waiting for a package, and we're committed to getting it to you as quickly as possible.

Once your order ships, you'll receive an email with a tracking number. You can then track your package's progress on our website or directly with the carrier using the provided link.

Yes, we ship to all addresses within the United States, including P.O. boxes, APO/FPO addresses, and US territories like Puerto Rico, Guam, and the US Virgin Islands.

If your order arrives damaged, please contact us immediately at Support@AsteriaAttire.com. We'll work diligently to resolve the issue and ensure your satisfaction.

Feel free to reach out to us with any additional questions about our shipping policy. We're happy to help! You can contact us through Email: Support@AsteriaAttire.com

Currently, we only ship within the United States.

We offer a hassle-free 30-day return policy, meaning you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must:

• Be in the same condition you received it: unworn, unused, with tags, and in its original packaging.
• Have the receipt or proof of purchase included.

Simply contact our support team at Support@AsteriaAttire.com. They will guide you through the return process and provide a return shipping label.

No, we offer free return shipping within the 30-day policy window.

Once your return is approved, we will automatically refund your original payment method within 10 business days. Please allow additional processing time by your bank or credit card company.

The entire return process, including receiving your refund, can take up to 15 business days after we receive your returned item.

Please contact us immediately at Support@AsteriaAttire.com if your item arrives damaged, defective, or incorrect. We will gladly provide a free return label or exchange the item for the correct one.

While we don't offer direct exchanges, the fastest way to get the product you want is to return your original item and place a new order for the desired product.

We understand the importance of secure online payments, which is why we offer various safe and reliable methods through Shopify Payments:

Credit and debit cards: Shopify Payments uses industry-leading security measures like PCI compliance and state-of-the-art encryption to protect your financial information.

Mobile wallets: Apple Pay and Google Pay use tokenization, meaning your actual credit card number is never shared with the merchant, adding an extra layer of security.

Shop Pay: This digital wallet offers one-click checkout, rewards through Shop Cash, and optional installment payments, all while protecting your information with secure processing and encryption.

Additional security measures:

• Our website utilizes HTTPS encryption for secure data transmission.
• We have implemented various fraud prevention measures to protect your transactions.

By choosing any of these payment methods, you can be confident that your financial information is safe and secure when shopping with us.

We accept a wide range of currencies thanks to Shopify Payments powered by Stripe. You can see the full list of accepted currencies at checkout. There are no additional conversion fees on our end, but your bank or credit card issuer may charge a conversion fee.

No, there is no minimum order amount for any payment method we offer.

Yes, we offer international payment options through Shopify Payments, but we currently only accept orders within United States (US).

Absolutely! You can redeem gift cards and store credit at checkout. Simply enter the code at the designated field during checkout.

We prioritize customer security and do not store your payment information on our platform. Therefore, you cannot update your payment information directly through your account. However, you can easily choose and manage your preferred payment method each time you checkout using Google Pay, Apple Pay, Shop Pay, or other supported methods offered by Shopify Payments.

If your payment is declined, you will receive a notification and the order will not be placed. We recommend contacting your bank or credit card issuer to understand the reason for the decline and try again with a different payment method.

Yes, we offer flexible financing options through Shop Pay! You can choose to split your purchase into interest-free bi-weekly payments for orders between $50 and $999.99, or choose monthly installments with interest for orders between $150 and $20,000. However.

We offer a 30-days hassle-free return policy. Please refer to our return policy page for details on how to initiate a return and which payment methods are eligible for refunds.

We take your security seriously. We use Shopify Payments, a PCI-compliant payment processor, which means they adhere to strict industry standards for data security. Payment processors like Google Pay, Apple Pay, and Shop Pay store your payment information securely, ensuring it is never shared with our platform.